Certified Business Coach & Management Consultant
Short description
Results-driven Certified Business Coach and Management Consultant with a proven track record in Business Strategy and Development, Sales and Marketing roles, within challenging international environments. Successfully managed a wide range of projects in Europe, Asia and the Middle East across numerous industries, for MNCs, SMEs and Government entities.
Combining my extensive managerial and business experience together with Coaching Techniques I am dedicating my profession to help organizations, individuals and teams to improve their performances and reach their goals.
Experience
Integrating extensive business experience and proven coaching techniques to help organizations and people to transform their businesses and build competitive advantage.
Tailor made Coaching and Consulting Services to develop and accelerate business results by maximizing people’s performances.
• Business Coaching Services
- Executives and Entrepreneurs Coaching
- Career Transition and Development Coaching
- Start-up Entrepreneurs and Team Coaching
- Psychometric Assessments to identify individuals strengths, talents, motivations and potential to reach high performances
• Business Consulting Services
- Strategic Business Projects for Internationalization
- Assisting Government Entities and SMEs looking to growth revenue stream in new markets
- Market Research and Analysis
- Sales Management
- Interim/Temporary Management
Senior Key Account Manager
In charge of B2B Fleet & Lease Department
Responsibilities:
• Define and implement Business Development Strategy, according to the Group’s strategic objectives.
• Defining pricing strategy, preparing budgets and forecasts, P&L responsibilities
• Project leader for Business Process Improvement Plans implemented through close cooperation with Operations, Human Resources, Finance and Customer Service division Teams
• Cooperation with International Department for International Master Agreements
• Coordinate a Team of Sales Personnel, recruitment, on-the-job training and coaching
• Negotiate and liaise Master Agreements with Top Accounts and develop partnership agreements: attending to the commercial, operational and legal aspects
Key Achievements:
• Substantially increasing the company market share
• Increased turnover by 130% with a substantial growth in profitability
• Actively participating in a company Retail Development Project, that achieved an expansion from 20 to 160 retail branches
CResponsibilities:
BPR for the reorganization of the Call Centre Platform and human resources work force which included: recruitment, training, supervision and coaching of the switchboard operator teams.
Key Achievements:
• Substantially increasing the Inbound Call Service Level
• Significantly increased from 36% to 54% the Conversion Rate of Calls into effective Sales
• Improved the switchboard operator productivity level by more than 100%
all Center Manager
Education
Curriculum: Economy of Innovation and Human Resources Management
Degree: Bachelor Degree ECONOMICSPostgraduate Certification
Degree: Strategic Decision & Risk ManagementTraining and Supervision full Coaching Program accredited by International Coach Federation
Degree: Associate Certified CoachOther
Full training in Neuro Linguistic Programming
Degree: NLP Master PractitionerAdvanced Neuro Linguistic Programming training
Degree: NLP Master Advanced in Communication