Senior Business Development & Program Manager

Experience

Developing penetration plans and establishing high level relationships. Design of workshops and other interventions aimed at delivering sustainable improvements. Delivering high level of service, liaising closely with internal teams (USA), generating market opportunities for safe/secure Supply Chain.

 

Pharma: Novartis, Astra Zeneca, Aventis, Pfizer. Serialization and ePedigree for safe supply chain.

 

FMCG: Philip Morris, Nestlé, Procter & Gamble, Authentication and real time track & trace (ONS)

 

Retail: Delhaize, Auchan, Casino, Tesco, Kaufhof, El Corte Ingles. Collaborative Supply Chain

 

• • Program manager of Bridge WP6 http://bridge-project.eu/index.php/workpackage6/en/

     

RFID project funded by European Commission aimed to implement a track and trace solution to increase patient safety in the branded and generic pharmaceutical supply chain.

 

• Sign strategic partnerships (SGS, Accenture, SAP, IBM, Domino, Philip Morris, Agentrics)

   

• Sign retailers (Casino, Delhaize, Auchan…) for Point of Sales solutions

   

• Establish relationship with GS1, EPC global and derive businesses (Sanofi-Aventis, Behring,,,)

   

• Manage International programs and fuel pipeline (Bridge, Philip Morris, Turkish Government …)

   

• Drive the growth of revenue through the delivery of supply chain projects for performance improvement.

   

• In charge of: Identification/Definition of clients needs –> business plan and Partner selection–>Value proposition & Board Presentation for decision-> Program monitoring & relationship management = governance of projects and metrics monitoring (SLA, KPI, QAP…) with an income statement focus and ensure the solution will meet the business objective.

   

• Projects: e.procurement supply chain (SAP), Repository e.catalog creation, spending analysis, strategic sourcing, Suppliers integration & assessment, Middleware and IT security implementation.

   

• Clients : Nestlé, Danone, Ferrero, United Nations, L’Oreal

   

• Programs in the range of $M10 (ROI=18 months) improving business and working capital:

   

• Inventory decrease

   

• Transaction costs decrease,

   

• Lead time decrease,

   

• Faster collection of receivables decrease,

   

• Exceptions decrease,

   

• Cash to cash cycle increase.

   

• Enabling collaboration between CPG manufacturers and their suppliers. Partnering companies derived mutual benefit by optimizing their shared supply chain processes. This was achieved through the communication of information such as product attribute catalogs (public/private), forecasts, orders, schedules, inventory data and shipment notifications between companies.

• Projects implemented to time and budget

   

• Customer satisfaction

   

• Contribution to operating margin

   

Profit/loss responsibility. Implementation of e.procurement and spend analysis for IT goods:

 

• Ensuring the leadership of project execution, supervising a 90 person matrix team

   

• Ensuring consulting/integrators resources management, project documentation,

   

• Ensuring new processes deployment, KPI, P&L and change management, invoicing,

   

• Ensuring communication plan: Steering committee, project/performance/contract review…,

   

• Managing risks based on an assessment of technical and commercial priorities, resolving conflicts if escalated and issue mitigation for Alcatel 156 subsidiaries.

   

Responsibility of all IT related activities. Business processes revisited with combined IT implementation.

 

Maximize costs & process efficiency through strategically outsourced managed IT services

 

• Responsible for program execution, partners monitoring (scope of services, performance…) ,

   

• IT infrastructure level up and improvement chart,

   

• Managing multiple teams through PMI methodology: Program team guarantying time frame & financial follow up. Risk management: identify, quantify, response. Quality Assurance Plan for best practices. Knowledge management for variance analysis. Communication Plan: steering committee, performance review, escalation procedure…

   

• Act as a point of escalation for disputes in EMEA and escalate to Corporate for resolution.

   

Provide overall project management leadership across a number of engagements within several EMEA countries. Based on: Common Operating Environment, Integrated Support Environment and Open Secured Environment. Aimed at TCO (total Cost Ownership) reduction and S.L.A (Service Level Agreement) with continuous improvement

 

• Contract writing after audit phase of the current situation and inventory check,

   

• Defining the matrix of responsibilities (operational/tactical/strategic) between actors,

   

• Responsible for program execution, Board communication, processes, P&L, timescales,

   

• Accountable for contractual relationship with partners (Scope of services and legal aspects)

   

• Managing multiple teams, guarantying the Service Level Agreement based on Best Practices,

   

In charge of the “In sourcing” initiative of all IT offshore activities (Handover & transition management)

 

• Contract writing after audit phase of the current situation,

   

• Responsible for program execution, Board communication, processes, P&L, timescales,

   

Improvement chart:

 

• Change management: Process for add, move, upgrade and retirement,

   

• Operational management: Standards compliance, back-up, security…,

   

• Asset administration.: Hard/soft lifecycle, inventory, vendor management, contract compliance,

   

• Customer services: Call center, knowledge base, escalation, SLA,

   

• Training: training & technical certification,

   

• Business process: Business & IT alignment, ROI, business continuity.

   

In charge of architecture design (ERP implementation) and business process modeling and reengineering for Schlumberger

 

In charge of implementing remote secured shared SGBD (Oracle & BO) for Philips Lightning.

 

• Identification of critical business applications and process to restore to an acceptable level,

   

• Risk assessment: Identification, quantification, response of potential adverse events,

   

• Development of strategic plan : Architecture, organization, policies, human resource, compliance…

   

• Define & manage Service Level : Manage 3rd party Service Level and continuous service.

   

Société Générale, AXA, Banques Populaires, Assurances Groupe Victoire, Paribas/Crédit du Nord

 

IT Department Applications development – Back Office, Stock/Bonds, reconciliations…