Enthusiast freelancer in transformation projects
Short description
Support functions can only capitalize on digital, if they are organized to better reflect the way that technology changes how work gets done.
I can contribute to make this journey a success, in designing, building and leading it.
Experience
Build business case to transform a “transaction driven” service center into a “value-add driven” Center of Excellence
Degree: Organizational consultantdrive process standardization, reduce backlog, enhance tools, roll-in new entities
enthusiasm and coach the AP team
increase the quality of service provided to the business/suppliers
SSC Manager
Support functions transformation, roll-out and operational management of a new “greenfield” EMEA SSC
implement IT-tools to increase the efficiency in the processes
Deploy the organizational change required to lift and shift the support functions into the new center
Global operations Director/Program Manager
Design, build and manage 4 regional Shared Service Centers in Shanghai, Buenos Aires, Toronto and Antwerp.
Outsource the Shanghai team to BPO-provider (IBM)
Education
MBA International finance and management