Petrolene le Roux_CV

Provide online consultancy and training services on the following:
Career Development
Management Development
Social Media Marketing for Small Business
Personal Branding in the Workplace
Online Direct Response Marketing
Health and Fitness
Sugar Addiction

I am currently responsible for implementing AGILE project management and project managing strategic and operational initiatives and consulting within Global Data Management and Clinical Database Programming.

People Management
Training on AGILE project management principles – set-up courses and training global staff. Support and consult staff through the implementation of the system and processes for their respective functions.
Support and Consult Workstream and Initiative Owners with AGILE principles
Change management

Operational and Project Management
Support and consult global initiative leaders in meeting initiative targets
Implement AGILE project management for data management/database programming and other functional teams
Support projects and strategic initiatives as project lead.

Customer focus
Ensure that customer-focused behaviors are practiced and instilled.

I was also responsible for implementing a turn-around strategy for the South African Data management office. During this time also, I have responsibility for Account Oversight for two global pharmaceutical clients in the industry. I manage line managers with global reporting line structure and are responsible for performance, career development and training strategies of projects and staff.

People Management
Leads by example, living the values of the organization
Coach and create climate and culture to cultivate workplace happiness
Communicates effectively, building and maintaining relationships
Attract and select the right people
Develop and empower people, recognizing and rewarding value-adding performance
Ensure career-pathing and succession planning is in place

Commercial Management
Provide direction and oversight for financial management for accounts
Promote new business by participating in project bids and client presentations/cost negotiations
Managing annual cost recovery against services delivered

Operational Management & Project Management
Managed a turnaround strategy for the South African operations site.
Effective placement of resources ensuring maximum efficiency to achieve contractual obligations
Support implementation of departmental, functional and process standard operating procedures
Service as functional lead on global work streams
Support Information Technology/Application Team with business projects
Act as DM transition lead for portfolio, infrastructure and asset transition between two global clients.
Act as functional operational lead for clinical data management.

I managed a US outsourced business unit operating in the clinical data operations industry. I manage all aspects including customer experience, training, projects, workforce management, business improvement and business analytics. My key performance areas include:

People Management
Leading the operational and support teams, including recruitment of key management roles
Performance management, training of staff
Responsible for creating an organizational structure which satisfies the business unit’s strategy
Ensures the operational teams are successfully deployed
Develops and executes business-related communication, to ensure knowledge sharing
Leads and manages change initiatives

Financial Management
Developing and executing the operational budget.
Managing the forecasting process to ensure predictability.
Establishing profit targets and manages cost and revenue development.
Maximising profit margins by identifying opportunities for additional profit

Operational Performance
Delivering operational performance ensuring contractual requirements are met.
Develop a culture of performance excellence and customer centricity in line with the clients’ culture, specifically focusing on aligning with the client culture
Business improvement ensuring continuous value is added to the client’s business

Client Relationship Management
Responsible for all operational communications relevant to the client’s requirements.
Prepares and delivers regular executive operational reviews.
Consult clients on project execution and implementation.

Registered Nurse in Trauma Unit.

Nursing Degree in Geriatric, General, Midwifery, Social Services

MBA in General Management

Personal Training Certificate

EDTP-SETA: Conducting Outcome Based Assessment

EDTP-SETA: Conducting Outcome Based Assessment