My objective is to achieve the targets and expectations of the Automotive Manufacturers K.P. Is. Or company business objectives
Short description
I am a creative and an agile thinker and I have held senior management roles in this level for many years. I have developed an adaptive leadership style focused on linking business and the employee’s personal goals to incentivize and motivate the teams and franchises which I have been responsible for.
Experience
Automotive Freelance Aftersales consultant
Star Cooperation, Germany Oct 2008 – June/18
? Organized and delivered the sales excellence after-sales product to a prestige commercial vehicle manufacturer’s dealer network successfully in the international market.
Diagnosed and reduced a wide range of matters efficiently within sales and after-sales departments; planned one on one coaching with aftersales progression strategy.
Improved satisfaction; programmed visits to the dealer’s clients with K.A.M evaluating performance and conflict.
Developed and implemented business plans and new quality standards for better quality performance and reliability.
improved efficiency of K.A M s, business processes, improving time management & reducing costs by 25% based on top 200 superior customer management records.
Education
? City and Guilds Mechanics parts 1,2 - Doncaster College
? Volvo Professional Sales Management
? Volvo Corporate Sales Program
? Peugeot Coventry, Introduction to General Management
? Lindley Educational trusts Controlling dealership operations, and management of people
? Volkswagen Group, Management Training Academy, Wadenhoe
? IT skills training in word, excel, PowerPoint, diary management and various CRM systems